The fuTure looks brighT—buT how brighT?
>> About the DAtA
The Web-based survey consisted of approximately 150
questions. It allowed participants to voluntarily “skip”
sections they considered “not applicable.” Two hundred
twenty-one organizations (N=221) initiated the survey - a
return rate of 10% from a distribution of 2,411 invitations.
Survey participation was open for a five-week period
during May and June 2012. Figure 1, p. 32, shows the
breakdown of provider types and their call volumes.
The median of respondents serves populations of 50,000
and responds to 5,000 calls annually. Total respondents are
noted as “n =” for each dataset where possible. In some
instances, data was limited, not available or not applicable
for all respondents. For example, respondents may answer
call volume but not provider type, which means that “n” can
change from dataset to dataset.
A representative sample of participation from provider
organizations in each region of the U.S. and across all
system model designs (see Figure 2, p. 34) was achieved.
All 10 federal regions are represented in this year’s data
national salary rollup, however several job classes and
regions did not reach required participation for reporting.
Salary reporting follows Department of Justice and
Federal Trade Commission issued Statements of Antitrust
Enforcement Policy in Health Care.1 The text of the
guidelines as they relate to salary surveys can be accessed
online; the following are the most relevant extracts:
The agencies will not challenge, absent extraordinary
circumstances, provider participation in written surveys
of a) prices for health care services, or b) wages, salaries
or benefits of health care personnel, if the following
conditions are satisfied:
>> The survey is managed by a third party (e.g.,
a purchaser, government agency, health
care consultant, academic institution or
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>>;Information provided by survey participants is
based on data more than three months old.
>> There are at least five providers reporting
data on which each disseminated statistic
is based, no individual provider’s data
represents more than 25% on a weighted
basis of that statistic, and any information
disseminated is sufficiently aggregated such
that it would not allow recipients to identify
the prices charged or compensation paid by
any particular provider. 1