Leading with emotional intelligence
By Robert P. Girardeau, MSM-HCA, NRP, FP-C
Organized prehospital emergency medicine is but a teenager in terms of its lifespan. The profession meandered for many decades as communities around
the world realized that the novel services provided by the industry were necessary and valuable. Now as the necessity is well-understood,
EMS has experienced an explosive growth.
However, the focus of our industry’s future
can’t and must not be reliant on growth. As
with all things, unchecked growth is unsus-
tainable and doomed to collapse. 1 Just think of
the most recent recessions: the dot com bomb
and housing market bubble burst. These were
both due to growth that was unchecked and
unfounded on sustainability.
Our industry is no different. Now that the
growth of our industry has dominated the
marketplace for most of its history, a para-
digm shift from growth to development is
occurring. Just look at the emergence of the
buzzword “EMS 3.0,” which dominates the
leadership tracks at all the major conferences.
EMS 3.0 is all about the development of pre-
hospital emergency medicine into a healthcare
delivery model that brings greater value to its
stakeholders. Simply responding to calls is no
longer good enough.
THE CASE FOR EMOTIONAL
There’s little doubt the development of our
Leadership is brought to fruition by the success of
individuals working together. Photos Vu Banh