A look across two years of data
By Jonathan D. Washko, MBA, NRP, AEMD & Michael Ragone
We’re excited to present the results of this year’s JEMS Annual Sal- ary Survey, based on calendar
year 2016 data. This annual nationwide salary data collection and analysis has become
an important industry tool.
For consistency of thought and data, JEMS
engaged the same authors from various industry backgrounds and experience to help analyze
and summarize findings and to start a more
structured year over year trending approach.
We’re happy to report that these efforts
have continued to pay great dividends for the
annual survey, with another benchmark set.
We had the highest engagement rate ever in
the history of the survey, with 1,332 overall
survey responses compared to 1,267 in 2015.
(See Table 1.)
Everyone involved in this project wishes
to thank all of the participants for their time
and effort in completing the survey. These
efforts have given us the ability to benchmark
and compare important pragmatic variables
at a much higher rate of accuracy. We hope
you found it easier, more streamlined and less
time-consuming than previous years.
As in years past, surveys were performed
anonymously and independently. Respondent groups with a response rate of n < 5 were
excluded, and the data sampled was for the
2015 calendar year.
Additionally, extreme outliers were excluded
from the data and our experts from EMS Survey Team advise that any grouping reported
with an n < 30 should be considered questionable from a statistical standpoint. Please
note that groupings with an n > 5 and < 30 are
still reported for informational purposes only.
We caution readers not to draw any conclusions at this point from highlighted year
over year comparisons, as the authors intent is
to trend the industry over time, and two years
does not a trend yet make.
Jonathan D. Washko, MBA, NRP, AEMD, is
assistant vice president of North Shore LIJ
Center for EMS in N. Y. and is considered one
of the top EMS system thinkers in the U.S. He
can be reached at firstname.lastname@example.org.
Michael Ragone has more than 30 years of
experience in the emergency medical and fire
services field. He’s currently the leader of the
proposal team and internal analysis of system
design at American Medical Response and
has expertise in strategic analysis, change management, con-
tingency planning, reimbursement, budgeting and fiscal pro-
cedures, compliance, logistics management and other areas.
Table 1: Participant distribution
n = 1,323
(Figure 2, p. 28)
distribution n =
Fire department, multirole 31% 340
Fire department, single-role 3% 29
Hospital-based 11% 121
Private, for profit
company 17% 184
organization 15% 163
Public utility model 2% 18
Law enforcement base 1% 12
Level of care n =
Basic life support (BLS) 24% 266
Advanced life support
(ALS) 73% 804
Specialty care transport
(SCT) 3% 36
EMS Survey Team auto-
mates collection, analysis,
reporting and benchmarking of patient
experience survey data for EMS agen-
cies. Monthly and quarterly reports help
EMS leaders improve care with individ-
ual call analysis, performance metrics by
medic, scoring office staff interactions,
benchmarking to support funding
requests and maintain/expand relation-
ships with governing bodies. For more
information, call 877-583-3100 or
Visit jems.com/surveys to see complete
data from the 2016 and past surveys.