WHERE LEADERS COME TO TRAIN
PRESENTED BY: OWNED & PRODUCED BY:
SAVE THE DATE!
Stages may include work about defining the problem, creating low-tech prototypes, developing solutions,
testing and final approval.
Between each stage, plan a review period. The review is an opportunity to assess progress, verify the project is still relevant to users and
plan the next stage in greater detail.
4. Build an alliance of supporters. Informing the organization about
change is a critically important professional courtesy.
When planning this step ask yourself three questions: 1) Who are
the most likely promoters for this project and how can I organize their
advocacy? 2) Who will resist this project and why? and 3) How much
effort is required to attain buy-in?
This last question is especially relevant when there’s substantial
apathy or resistance to change. Getting buy-in from at least half of
the organization helps to move the culture from a “have to” to a “want
5. Enable action and remove barriers. So many organizations have
restrictive policies and practices that slow or prevent progress. Busting through bureaucracy is a key role for leaders and managers. Clear
the path for teams to succeed.
6. Create short-term goals. If your actions inspire others to learn
more, do more and become more, you’re a leader. Identify milestones along the journey. Celebrate early wins. Sustained, ongoing communication about progress helps to reinforce that change
is really happening.
Many opportunities exist to improve the quality of services within
an EMS system. Ideas may come from anywhere. As Captain Shatz
found, getting the attention and support of senior leaders to initiate
an innovation project can be difficult, and many approved projects fail
to achieve the desired effect.
The next time you return from a conference filled with ideas for
your organization, consider the tips contained in this article to provide you with guidance for gaining approval and achieving impact. JEMS
David LaCombe, BS, CPLP, is a healthcare innovation executive. Over a period of 25 years, he’s worked
in diverse settings such as prehospital emergency medicine systems, academic medical centers, and
private industry. David’s insights on change management, translational science, operations and sustainability are sought by private and public agencies. Follow his blog at implementtoimpact.blog
1. American Society for Quality. (n.d.) What is innovation? ASQ.org. Retrieved Oct. 31, 2017, from
2. Doyle C, Howe C, Woodcock T, et al. Making change last: applying the NHS institute for innovation and improvement sustainability model to healthcare improvement. Implementation Science.
3. Sineck S. (September 2009.) Start with why: how great leaders inspire action. TED.com. Retrieved
Oct. 31, 2017, from www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action.
4. Bonnie, E. (Oct. 10, 2014.) Project Management Basics: PRINCE2 explained. Wrike. Retrieved Oct.
31, 2017, from www.wrike.com/blog/project-management-basics-prince2-explained/.
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